Ever wonder what Santa Claus does all year once he’s done with his world tour on Christmas Eve? 

Just like any other hardworking grown-up, he’s got to get back to the office. 

The Santa Claus Village in Rovaniemi, Finland, is home to Santa’s year-round office and village, where a multilingual actor playing Santa carries out the important day-to-day business of meeting thousands of adoring fans — and spreading general Christmas cheer.

Here’s a look at what goes down at the jolliest place on the planet during the busiest season of the year.